DATA PRIVACY STATEMENT
In the Data Privacy Statement below, we inform you about how we will handle your personal data on our website when you use it. Data is deemed to be personal data if it can be clearly linked to a specific natural person.
We will process your personal data (e.g. name, address, email address, telephone number, etc.) only in accordance with the provisions of the General Data Protection Regulation. The controller for the processing of personal data is
Tel.: +43 316 771 771-0
The website uses SSL or TLS encryption to minimise potential security vulnerabilities as much as possible. Please note, however, that internet-based data transfers are prone to security vulnerabilities and absolute protection against third-party access is therefore impossible.
Our website can be used without providing any personal data. Deviating provisions may arise in this respect for the use of individual services of our website; these are explained separately below. The following sections inform you about the nature, scope and purpose of personal data collected, used and processed by the controller.
For technical reasons, data such as the following, which your web browser transmits to us or our web space provider, will be collected (so-called server log files):
- browser type and version
- operating system used
- website from which you are visiting us (referrer URL)
- website you are visiting
- date and time of your access
- your Internet Protocol (IP) address.
This anonymous data will be stored separately from any personal data you may have provided, thereby making it impossible to be traced back to a specific person. The data is used for statistical purposes to assure our internet presence and the security, stability and functionality of the website and to enable optimisation of our offerings.
On our website, we use so-called cookies for recognising repeat use of our website by the same user/internet connection subscriber. Cookies are small text files saved and stored on your computer by your web browser. They are used to optimise our internet presence and our offerings. In most cases, these are so-called “session cookies”, which are deleted at the end of your visit.
However, some of these cookies provide information that will enable us to recognise you automatically. This recognition is based on the IP address stored in the cookies and enables us to optimise our offerings and provide you with easier access to our website. This partly also applies to our partner companies/advertising partners (cookies from third-party providers) that help make the internet presence more interesting. Information on cookies from third-party providers is provided in separate paragraphs below.
You can prevent the installation of cookies by setting your browser accordingly. Please note, however, that if you do so, you may be unable to fully use all features of our website. The settings differ from browser to browser, which is why we ask you to look this up in your browser’s help information.
We offer you the option of registering on our website. The data entered in the course of this registration, which is displayed in the input mask of the registration form, is collected and stored exclusively for the use of our offerings.
When you register on our website, we will also store your IP address and the date and time of your registration. This will protect us in the event that a third party misuses your data and registers on our website using such data without your knowledge. None of this data will be passed on to third parties, nor will the data be matched to any data possibly collected by other components of our website. If the registered account is deleted, your data will likewise be deleted.
5.1 Sending newsletters to subscribers
On our website, we offer you the option of subscribing to our newsletter. The newsletter will provide you with information about products, new developments, offerings/campaigns, prize competitions, etc. at regular intervals. To enable you to receive our newsletter, we need a valid email address. We will check the email address entered by you to make sure that you are in fact the owner or that the owner of this email address is authorised to receive the newsletter. This will take place via an opt-in procedure during which you will receive an email containing a confirmation link for confirming the email address provided. Email newsletters will only be sent after the confirmation link has been activated.
When you register for our newsletter, we will store your IP address and the date and time of your registration. This will protect us in the event that a third party misuses your email address and subscribes to our newsletters without your knowledge. No further data will be collected by us. The data collected in this way will be used exclusively for the subscription to our newsletter. None of this data will be passed on to third parties, nor will it be matched to any data possibly collected by other components of our website. You will be able to unsubscribe from this newsletter at any time. The relevant details will be included in the confirmation email and in each individual newsletter. When you unsubscribe from the newsletter, your associated data will be deleted, unless other retention periods apply.
5.2 Sending newsletters to existing customers
In case you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send out information on offerings similar to the goods or services purchased. This data processing will be based on the legitimate interest in personalised direct marketing in accordance with Art. 6 (1) f) GDPR. If the processing of your email address for this purpose has been objected to beforehand, no such newsletter will be sent. If you object to receiving this newsletter in future, you have the right to notify us thereof in writing using the aforementioned contact details. Upon receipt of your objection, we shall immediately stop sending this newsletter.
On our website, we offer you the option of contacting us by email and/or using a contact form. If any of these contact options are used, the details provided by the user will be stored for contact purposes and for any technical administration necessary in this respect. None of this data will be passed on to third parties, nor will it be matched to any data possibly collected by other components of our website. Your data will be deleted after the request has been processed. This can be assumed if the content of the request has been clarified and no other statutory retention periods apply.
7.1 Google Analytics
Our website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, which are small text files that are stored on your computer to help analyse your use of the website.
The information generated by these cookies, for example the time, place and frequency of your website visit, including your IP address, will be transferred to Google in the USA and stored there.
On our website, we use Google Analytics with an IP anonymisation feature. As a result, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area.
Google will use this information to evaluate your use of our website, put together website activity reports for us and render other services relating to website and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf.
Google will, according to its own statements, in no event combine your IP address with other data from Google. You can prevent the installation of cookies by setting your browser software accordingly. Please note, however, that you may then possibly be unable to fully use all features of our website.
Furthermore, Google offers a disabling option for the most commonly used browsers, which gives you greater control over what data is recorded and processed by Google. If you enable this option, no information relating to your website visit will be transmitted to Google Analytics. However, enabling this option does not prevent information being transmitted to us or to other web analysis services we may use. Further information on the disabling option provided by Google, and on enabling this option, is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can click on the following link to place an “opt-out cookie”. This will ensure that there will be no recording and processing by Google Analytics in future. It is important to note that this opt-out cookie is valid only in this browser and only for this domain. Once you delete the cookies in your browser, this link has to be clicked again.
Disabling Google Analytics
More information on the handling of user data at Google Analytics can be found in Google’s Data Privacy Statement: https://support.google.com/analytics/answer/6004245?hl=en
On our website, we use the “Google Maps” component provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
Every time the “Google Maps” component is accessed, Google places a cookie in order to process user settings and user data when displaying the page into which the “Google Maps” component is integrated. As a rule, this cookie will not be deleted when the browser is closed, but will expire after a certain period unless you delete it manually before that.
and the additional terms and conditions for “Google Maps”
9.1 Use of Google AdWords
We use the Google advertising tool “Google-Adwords” to advertise our website. In doing so, our website uses the “Conversion Tracking” analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). If you access our website via a Google advert, Google will place a cookie on your computer. Cookies are small text files saved and stored on your computer by your web browser. These so-called “conversion cookies” become invalid after 30 days and are not used to personally identify you. If you visit certain pages of our website and the cookie has not yet expired, we and Google will be able to recognise that you, as the user, have clicked on one of our ads placed on Google and have been redirected to our website.
The information collected by “conversion cookies” is used by Google to create visit statistics for our website. These statistics show us the total number of users who clicked on our ad, and also which pages of our website were subsequently accessed by the respective user. However, we or others who advertise via “Google-Adwords” do not receive any information that can be used to personally identify users.
You can prevent the installation of “conversion cookies” by making the appropriate change to your browser settings, for example by setting your browser to deactivate the automatic placement of cookies or by blocking cookies from the domain “googleadservices.com”. Alternatively, you can permanently disable cookies for ad preferences by downloading and installing the browser plug-in available at the following link:
Google’s relevant Data Privacy Statement is available at the following link: https://services.google.com/sitestats/en.html
10.1 Facebook Pixel
We use the “Facebook Pixel” analytics tool provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). This allows tracking of the behaviour of users after they have seen or clicked on a Facebook ad. The purpose of this process is to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and to optimise any future advertising measures.
The data collected is anonymous to the company and does not give any indication of the identity of the users. Facebook stores and processes the data so that a connection to the respective user profile is possible and Facebook can subsequently use the data for its own advertising purposes in accordance with Facebook’s Data Policy (https://www.facebook.com/about/privacy/). There is an option to allow Facebook and its partners to place ads on and off Facebook. A cookie may be stored on your computer for these purposes.
The processing activities outlined above take place only if express consent has been given in accordance with Article 6 (1) a) GDPR. Only users over 14 years of age may give their consent to the use of Facebook Pixel. If you are younger than this, please ask your legal guardians for permission.
Alternatively, you can click on the following link to place an “opt-out cookie”. This will ensure that there will be no recording and processing by Facebook in future. It is important to note that this opt-out cookie is valid only in this browser and only for this domain. Once you delete the cookies in your browser, this link has to be clicked again.
10.2 Google Remarketing
Cookies are small text files that are stored on your computer to help analyse your use of the website. This makes it possible to recognise visitors when they visit websites within Google’s advertising network. In this way, it is possible to show, within Google’s advertising network, advertisements relating to content that the visitor previously accessed on websites within Google’s advertising network that likewise use the Google Remarketing feature. Google does not, according to its own statements, collect any personal information during this process. You can disable this feature by adjusting the settings accordingly at http://www.google.com/settings/ads.
Your job application data will be collected and processed by us electronically for the purpose of handling the application process. If your job application results in the conclusion of an employment contract, we may store the data you transmitted in your personnel file for customary organisational and administrative processes, subject to compliance with the relevant legal provisions.
If your job application is rejected, the data you transmitted will be deleted automatically two months after you are notified of such rejection. This shall not apply if, due to statutory requirements (for example the obligation to retain proof under the Austrian General Act on Equal Treatment),it is necessary to store the data for a longer period or if you have expressly consented to your data being stored for a longer period in our database of prospective applicants.
To be able to process your order, we cooperate with Österreichische Post AG, which supports us, wholly or in part, in carrying out contracts concluded. These service providers receive the following information for the purpose of carrying out their tasks.
Personal data that we store and process in the context of your order will be passed on, in the course of processing the contract, to the transport company entrusted with the delivery. This will take place only if delivery of the goods is required to ensure contract performance. If it is necessary to pass on personal data to the respective payment service provider in order to conclude a contract, this data will be passed on to the relevant payment service provider. Below, we inform you about the payment service providers offered within the context of contract processing. In this respect, the legal basis for passing on the data is Article 6 (1) b) GDPR.
12.1 Use of payment service providers
If you choose to pay using the online payment service provider PayPal, your contact details will be transmitted to PayPal in the course of the order process. PayPal is a service offered by PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. In the context of the transaction, PayPal assumes the role of an online payment service provider and of a trustee and offers buyer protection services.
The personal data transmitted to PayPal usually consists of the name, address, telephone number, IP address, email address or other details required for order processing, as well as data relating to the order.
The transmission of such data is necessary for processing your order using the payment method you selected, and in particular to confirm your identity and manage your payment and the customer relationship.
Personal data may also be passed on by PayPal to service providers, subcontractors or other affiliated companies to the extent this is necessary to fulfil the contractual obligations arising from your order or if the personal data is to be processed on behalf of PayPal.
Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transmitted by PayPal to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness with regard to the order you have placed. For information on which credit agencies are used and what data is generally collected, processed, stored and passed on by PayPal, please refer to PayPal’s Data Privacy Statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can opt out of this processing of your data at any time by notifying PayPal. However, PayPal may remain authorised to process your personal data to the extent this is necessary for processing the payment in accordance with the contract.
If, in the course of your order, you decide to pay using the online payment service provider Sofortüberweisung, your contact details will be transmitted to Sofortüberweisung as part of the order process. Sofortüberweisung is a service offered by SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. In the context of the transaction, Sofortüberweisung assumes the role of an online payment provider that enables cashless payment for products and services over the internet.
The personal data transmitted to Sofortüberweisung usually consists of the first name, surname, address, telephone number, IP address, email address or other data required for order processing, as well as data relating to the order, such as quantity of items, item number, invoice amount and taxes as a percentage, invoice information, etc.
The transmission of such data is necessary for processing your order using the payment method you selected, and in particular to confirm your identity and manage your payment and the customer relationship.
However, please note the following: Personal data may also be passed on by Sofortüberweisung to service providers, subcontractors or other affiliated companies to the extent this is necessary to fulfil the contractual obligations arising from your order or if the personal data is to be processed on behalf of Sofortüberweisung.
In certain circumstances, the personal data transmitted to Sofortüberweisung will be transmitted by Sofortüberweisung to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness with regard to the order you have placed.
For information on the data privacy principles applied by Sofortüberweisung when processing your data, please refer to the Data Privacy Notice that is displayed during the Sofortüberweisung payment process.
If you have any further questions relating to the use of your personal data, you can contact Sofortüberweisung by email (firstname.lastname@example.org) or by letter (SOFORT GmbH, Datenschutz, Theresienhöhe 12, 80339 Munich).
If you decide on Klarna Invoice and Klarna Instalment Purchase from Klarna AB, headquartered at Sveavägen 46, 111 34 Stockholm, Sweden, as the payment option during the order process, you consent that we may collect and transmit to Klarna AB the personal data necessary for handling the purchase transaction and for identity and creditworthiness checking.
Such personal data includes, in particular, first name and surname, title, address, date of birth, gender, email address, IP address, landline and mobile telephone number, as well as data necessary for handling the purchase transaction and data relating to the order, such as the quantity of items, item number, invoice amount and taxes as a percentage, invoice information, bank account details, card number, validity date, CCV code, information on goods/services, historical information, details concerning your previous purchases, payment history, any rejections, financial information, details concerning possible credit obligations and payment notes, information on the interaction between you and the Klarna Checkout, page loading times, download errors and methods used to leave the page displayed, information on the electronic communication, acknowledgements of receipt, device information, geographic information.
The transmission of such data is required to process your purchase using the invoicing method you selected, and in particular for confirming your identity and managing your payment and the customer relationship, for customer analysis, for the management of Klarna’s services and for internal processes, including rectification of malfunctions, for data analyses, internal tests, development, statistical purposes, for improving the services provided by Klarna in order to ensure that the necessary information for you and your device is displayed as effectively as possible, for avoidance of misuse or improper use of the services provided by Klarna, as part of Klarna’s efforts to make its services as secure possible, for evaluating which payment methods we can make available to you via Klarna, for the completion of internal credit assessments, for the implementation of risk analyses and risk management, for business development and for the compliance with applicable law. Klarna has a justified interest in transmitting the ordering party’s personal data and requires this data to obtain information from credit agencies for the purpose of identity and creditworthiness checking. In Germany, the above-referenced data may be passed on to the following credit agencies.
- Arvato Infoscore Consumer Data GmbH and Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden
- Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
- Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss
- Deltavista GmbH, Freisinger Landstr. 74 80939 Munich
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
In addition, Klarna may provide your personal data to other companies within the Klarna Group and to service providers and subcontractors to the extent this is necessary to fulfil the contractual relationships with you or them.
Klarna collects and uses information on the purchaser's past payment behaviour as well as probability values on future payment behaviour when making a decision on the justification, implementation or termination of the contractual relationship. Klarna calculates this score based on scientifically recognised mathematical and statistical procedures.
You may revoke your consent to the use of your personal data by Klarna at any time. However, even if you do so, Klarna may remain authorised to process, use and transmit your personal data to the extent this is necessary for the contractual processing of payments by Klarna’s services or if this is required by law or ordered by a court or a public authority.
Further information on data privacy is also available from Klarna directly:
You can contact Datenschutz@klarna.de at any time to obtain information on the personal data stored by Klarna.
If you have any questions relating to the collection, processing or use of your personal data or the rectification, blocking or deletion thereof, or relating to the revocation of a consent given, you can contact us free of charge. Please note that you have the right to have incorrect data rectified or personal data deleted, unless a statutory retention obligation conflicts with this right.